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AI-KSTUDIOPortfolio / 03
PortfolioCASE 003 / INTERACTIVE CONCEPT
MAINTENANCE & FIELD SERVICE

The right work.
A plan that fits.

Imagine assistance that brings service records, technician skills and available time into one view. People review the proposal, and a change in availability changes the plan.

Enter the story
Service Planner / AI-KScroll to explore Application concept · Fictional data

BEFORE A SLOT GOES ON THE CALENDAR

A free hour
is only part of the picture.

A maintenance request needs the right equipment information, skill and service area. Someone also needs to check eligibility and confirm the arrangement. A full-looking calendar can hide these gaps.

A SERVICE WORKFLOW REIMAGINED

Bring the constraints
into the picture.

Explore four moments. Select each step, or play the story.

01START WITH THE RECORDS

Know which records are ready.

A fictional list separates records ready for planning from missing details or unclear contact permission. A candidate list does not contact anyone.

Eligibility and outreach remain separate

WHEN THE DAY CHANGES

Availability changed.
The old proposal must change too.

A sample technician becomes unavailable after a slot has been suggested. Keep that change visible before considering an alternative.

Try the availability change and inspect what happens to both proposals.

ILLUSTRATIVE PLANSP–014
Original proposal09:00An / AC–07

Awaiting review. No booking has been confirmed.

Fictional example only. No customer contact, real scheduling or optimization takes place.

WHAT THIS CONCEPT EXPLORES

A visible proposal.
Room for a person to decide.

01

Eligibility first

Unknown details remain visible instead of silently entering the plan.

02

Visible constraints

Skills, service area and availability can be reviewed together.

03

A person confirms

A suggested or revised slot remains a proposal until a person confirms it.

This visual concept uses fictional records and schedules. It does not contact customers, create bookings, run an optimizer or process requests with AI. No customer delivery or measured efficiency is claimed.

START WITH YOUR OWN CONSTRAINTS

What has to fit
before your team can act?

Explore the workflow with AI-K
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